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11/24/2020 Scoutbook recently changed it’s domain name to scoutbook.scouting.org.

Users may need to clear their cache and cookie settings.

See instructions below based on your preferred browser

For Chrome:

To clear a Single Cookie:

  1. Click on 3 dots on top right of the browser
  2. Choose Settings
  3. In Privacy and Security, select cookies and other site data
  4. Click “See All Cookies”
  5. Search cookies for Scoutbook
  6. Click on trashcan next to scouting.org

To Clear  Cache:

  1. Click on 3 dots on top right of browser
  2. Choose Settings
  3. In Privacy and Security, click “clear browsing data”
  4. Click “all time”
  5. Click cached images and files
  6. Clear data

 

For Microsoft Edge:

There is no way to clear an Individual cookie, but you can clear all cookies.

To clear Cache and all cookies:

  1. Click on 3 dots on top right of browser
  2. Choose Settings
  3. In Privacy, select search and services
  4. In clear browsing data, click “choose what to clear”
  5. Click time range • all time
  6. Check cached images and files, and check cookies
  7. Click clear now

 

For Firefox

To clear a Single Cookie:

  1. Click the hamburger (3 horizontal lines on top right of browser)
  2. Click Options
  3. Select Privacy and Security
  4. In Cookies and Site Data, click manage data
  5. Type Scoutbook
  6. Click on scouting.org cookie to remove
  7. Click Remove Selected
  8. Save changes

To clear cache:

  1. Click the hamburger (3 horizontal lines on top right of browser)
  2. Click Options
  3. Select Privacy and Security
  4. In Cookies and Sile Data, click Clear Data
  5. Have only cache box checked
  6. Click Clear
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